10 DAYS OF GIFTING
CINCO advent calendar is back! every day during these 10 days, you can open one of the pouches from the calendar and get a special gift
introducing
NEW HOLIDAY PACKAGING
add a festive touch to your gifts and make every moment unforgettable. available at checkout!
GIFTS READY TO SHIP
these items are ready to ship for you! elevate your holiday gifts with best sellers in 1 to 3 working days from our office to your doorstep
HOLIDAYS FAQ your xmas questions, answered
SHIPPING DETAILS
will my package arrive by christmas?
yes! we guarantee that your order will arrive by the 24th december 2024 if you place your order by our holiday deadlines. but please note that pre-ordered and engraved products have an extended delivery time. don't forget that!
when's the final day to ship a gift to arrive by christmas?
to guarantee deliveries by december 24, 2024 place your order by the deadlines below. be aware of pre-order and engraving products.
PORTUGAL & SPAIN: order until 12 p.m. GMT on december 20
EUROPE & US: order until 12 p.m. GMT on december 18
INTERNATIONAL: order until 12 p.m. GMT on december 16
can I track my order?
of course! when we ship your order, you will automatically receive an email/message with your tracking number. if you have any questions, please don't hesitate to contact us at costumer@cinco-store.com
XMAS WRAP & PACKAGING
is special holiday packaging available for christmas orders?
yes! our NEW holiday packaging is now online — available at checkout. add a festive touch to your gifts and make every moment unforgettable! check here
PERSONAL SHOPPER
what is the personal shopper service?
our personal shopper service is here to help you find exactly what you’re looking for. we’ll guide you through the process, offering personalized recommendations for you holiday shopping
can I speak to my personal shopper directly?
yes, you can speak directly with our personal shopper! just give us a call at +351 915 780 641, and we’ll be happy to assist you
how do I book an appointment for the personal shopper service
you can email us at customer@cinco-store.com or simply call us at +351 915 780 641
NEED MORE HELP?
click here to visit our FAQ section for more information, contacts, and other resources
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